Returns & Exchanges
At SteppedIn, we want you to love your new look, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags attached. If the fit isn't perfect or you've changed your mind, our streamlined process makes returning or exchanging your fashion finds simple and quick.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging, ensuring all designer tags and hygiene seals are intact.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing